FAQs

GENERAL

To modify an appointment, please call the studio location. If you need to cancel your appointment within 6 hours of the scheduled start time, you will incur a fee equal to the price of the service. If you need to cancel your appointment outside of 6 hours of the scheduled start time and up until 24 hours, you will incur a fee equal to 50% of the service. A “no show” is a full charge. Appointments cancelled outside of 24 hours will incur no fee.

You may book an appointment on our website, in our Pure Sauna Studio app, or by contacting the studio location. Walk-ins are welcome, but due to high demand, we encourage advanced bookings. As a member, you may book up to one month in advance.

As much as we love our kiddos, Pure Sauna Studio is dedicated to a relaxing and quiet experience for adults. Minors between the ages of 14 to 17 are an exception, unless otherwise prohibited by local/state law. Minor use of services requires the written consent and chaperone of/by a parent or legal guardian and additional restrictions may apply. Please see our terms of service for more details.

We love our pets, but Pure IR Sauna Studio is committed to maintaining a hygienic environment, so pets are not permitted. The only exception is a registered service animal.

Please arrive at least 10 minutes prior to your appointment time to accommodate parking, sign in, add on any additional services, and begin relaxing.

Due to high demand, we have a grace period of 15 minutes, although your treatment time will begin at the booked time slot. That means your treatment time will stay as booked regardless of starting late. You will automatically forfeit your appointment if you arrive more than 15 minutes late.

Packages expire one year after purchase date.

Packages and memberships are non-transferable and may only be used by the package holder or member.

All retail and beverage products are final sale and not subject to a refund or exchange. Merchandise may be returned or exchanged within 7 days of purchase as long as the item is unworn, unused, not damaged, unopened and presented in its original condition. Our services are non-refundable.

CONTRAST THERAPY

Contrast Therapy involves alternating heat exposure with cold exposure and in our case, between a Renu Stoic 2.0 Cold Plunge and CLEARLIGHT Full Spectrum Infrared Sauna! We have three rooms for up to four guests to enjoy this service.

We offer 30 & 60 minute sessions here at Pure IR Sauna Studio.

Our cold plunges are set at a chilly 48 degrees! It’s best to go with a contrast session and move from sauna to cold plunge multiple times during a session. Start slow, breathe and work your way up to 10 minutes. A great way to kick start your day! Truly exhilarating!

Ozone is injected into the water during the filtration process 24/7. When dissolved in water, ozone produces a broad-spectrum biocide that destroys all bacteria, viruses, and fungi. As an oxidizing agent, it is 51% stronger than chlorine, and works over 3x as fast. We also treat the water daily with spa grade non-toxic sanitizers that keeps our water clean and pure so you can safely enjoy your dip in the cold. In addition to the above, all plunges are periodically drained and cleaned.

The best thing in the world is watching a friend plunge and encouraging them to stay as 3-5 minutes! It is instant support, and someone who can assist you in your breath-work! All of our contrast therapy rooms are private and can comfortably accommodate up to four guests. For parties larger than two, we recommend contacting the studio to book. There is a small fee for each additional person you bring, so please refer to the booking page on our website or on the app for more details.

Totally up to you, but we recommend beginning in the sauna, followed by a plunge, resting, then repeating through the duration of your service - usually every 10 minutes!

If you prefer to skip the sauna and just plunge, you may book a single plunge for 10 minutes. It's a great way to boost your energy at lunch to get through the rest of your day.

SALT THERAPY

Pure IR Sauna Studio uses a HALO ONE generator in the sauna, producing pharmaceutical grade salt particles between 1-10 microns reaching more area of your lungs in a two-person sauna. The small space allows you to breathe deeply and continue to be infused with clean salty air for 30 minutes, while at the same time enjoying a sweat.

The detoxifying effects of breathing in salt-rich air can reduce symptoms of various respiratory illnesses and skin conditions, reduce inflammation, strengthen the immune system, reduce the signs of aging, alleviate stress, anxiety and depression. Many guests report improved mood, cognitive ability, deeper sleep, and lower levels of stress. When salt therapy is practiced on a regular basis, it can help improve our well-being and quality of life. Consult your physician if you are unsure.

RED LIGHT THERAPY

Pure IR Sauna Studio offers red light therapy three ways: 1) via our medical grade, class II, 360-degree red light bed, 2) with red light panels in two of our saunas and 3) with a red light mask and neck enhancer, included in our PEMF Therapy service. The bed targets your entire body in the most efficient way possible. Lay on the bed surface with the lid pulled down for 10 minutes to penetrate as much of your skin as possible. This treatment uses a medical grade combination of LED color light and near infrared light to deliver clinical doses of light power through the skin. The combination of color therapy and near infrared light react with the mitochondria in your cells and stimulate ATP production. ATP is an energy carrying molecule responsible for all energetic functions in your cells, and the more efficiently you make ATP, the better your body is at repairing itself and clearing inflammation. The panels work the same, only you’re sitting up in a sauna to combine sweat, chromotherapy or salt and penetrate as much of your exposed skin as possible. The mask and neck enhancer are used in combination with a PEMF session and target stubborn facial skin conditions like acne, rosacea and reduce fine lines and wrinkles. You may feel a light but comfortable warmth with all three types of red light therapy.

Red light has been proven to help ocular vision, but if you are sensitive to the brightness, wear goggles or sunglasses. Goggles are available for purchase.

All devices are cleaned after every session with non-toxic cleaning supplies.

Our state-of-the-art medical grade, class II bed allows you to enjoy all of the benefits of red light in just 10 minutes! Expect to fall into a state of bliss, as you lay comfortably in our ergonomically designed bed. A fan will help keep you cool, while your head rests on a comfortable pillow. A gentle white noise will be present. Mediation is recommended. When the treatment has ended, the lights will turn off and you have 5 minutes to dress and exit the room. We also have multiple saunas which have red light panels installed. Don’t forget to try a red light mask and neck enhancer which can be used during a PEMF mat session. Be sure to avoid any skin treatments such as retinol, glycolic acid and topical steroids as they can irritate your skin with red light. Makeup should be removed before a session as it creates a barrier and reduces the effectiveness of the therapy.

Most clients feel warm, refreshed, and relaxed after the treatment is up. Your skin will have a natural glow, and any aches and pains in the body will feel reduced. It is safe to go about your normal day after your treatment is up. If you have any serums or skin treatments you’d like to use, it is best to put them on after your light bed session. After the light bed session, your skin is extra susceptible to absorbing the beneficial ingredients in your moisturizers and serums.

A red light bed is not recommended for those who have issues with photosensitivity. If you are pregnant or lactating, please consult with your primary care physician before trying this treatment. If you have recently had any serious medical procedures, or conditions, it is best to consult with your doctor before trying this treatment. If you are using any harsh topical serums or ointments such as retinol, glycolic acid, topical steroids, you must wash them off before getting into this treatment to avoid skin sensitivity. If you are on any oral or injectable medications that increase photosensitivity such as steroids, certain antibiotics, or Accutane, it is recommended to avoid LED light bed treatment. While this treatment is incredible for wound healing, certain spectrums of near infrared can enhance hyperpigmentation.

COMPRESSION THERAPY

We have partnered with Therabody and offer a compression session like no other! Guests will enjoy laying on a zero gravity Therabody Lounger with vibroacoustic sound therapy, paired with Therabody Eye Goggles and headphones, while using our RecoveryAir JetBoots. Sessions are 50 minutes, but guests can stop any time they feel relief.

PEMF MAT

Our pulsed electromagnetic frequency mat, PEMF, lays flat on a raised platform for a comfortable 30-minute session. Pair with a red light mask if desired. Guests will feel energized or relaxed depending on the level of frequency chosen.

CHROMOTHERAPY

Our infrared saunas are all equipped with medical grade chromotherapy lights that may be used in any sauna session. The lights each have different properties targeting the chakras and guests can choose the one that suits them best.

INFRARED SAUNA

They are ‘Pure'ly amazing! Pure IR Sauna Studio rooms are private. A staff member will take you to your room with a lavender-eucalyptus cold towel and guide you through your session if needed. The bluetooth saunas allow users to enjoy the TVs in the room connected to the interior sauna speakers. Each sauna is equipped with chromotherapy and you may change the color at any time. You will have full control of your environment and can take as many breaks as you need. We set our saunas between 140-150 degrees. It may take a session or two for your body to adjust to higher temperatures. Once your timer in the sauna has ended, you have 5 minutes to cool off, get dressed and exit the room. When you finish your sweat, it is important to relax and cool down, as your body continues to perspire. The after-burn is real. You will continue to sweat and detox for 30 minutes after a session, burning additional calories. We recommend waiting 30 minutes before rinsing off expelled impurities. After sweating you will notice glowing skin, diminished wrinkles, muscle and injury relief, as well as a sense of relaxation and improved sleep.

Pure IR Sauna Studio has multiple rooms that can accommodate up to 4 people. We are also able to host groups, couple's night out events, wedding parties, birthdays and more. Please contact the studio to book and identify any additional needs you may have.

Pure IR Sauna Studio provides two towels per person in each sauna room, a washcloth and makeup remover wipes. ALWAYS BRING WATER! Sustainable bottles are available for purchase if you forget. We do have a bottle filling station when you need a clean refill. We recommend you leave your phone and electronics outside the sauna to avoid damage, and instead bring a book, magazine or watch TV via bluetooth. You are certainly welcome to bring your own toiletries, extra towels, robe or slippers.

GO NAKED! That is truly the best experience, or wear a swimsuit if you are with a friend or group.

Infrared heat kills 99% of bacteria, creating an inherently sterile environment. In addition to the naturally occurring sterility, each sauna is fully cleaned in between sessions with non-toxic cleaning supplies.

IR saunas are completely safe. The only people who should not sweat are pregnant women, those with pacemakers and, although rare, those who have an inability to sweat. We also do not recommend anyone with skin lesions to sweat. If you are unsure, please consult with your primary care physician.

SWEAT. SOAK. SALT. LIGHT. RECOVER.

TM 2023 PURE INFRARED SAUNA STUDIO. ALL RIGHTS RESERVED